DATA PROTECTION
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We appreciate your visit to our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data in this context is all data with which you can be personally identified.
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1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is:
Tra My Cheng
Pasteurstrasse 13, 10407 Berlin
+49 (0) 172 9844060
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The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
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1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
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2) Data Collection When Visiting Our Website
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In the case of mere informational use of our website, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (possibly in anonymized form) The processing is carried out in accordance with Art. 6 para. 1 lit. f (DSGVO) based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
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3) Hosting & Content Delivery Network
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Hosting by Wix We use the website builder system of Wix HQ, 6350671, Nemal Tel Aviv St 40, Tel Aviv-Yafo, Israel ("Wix") for the purpose of hosting and displaying the website based on processing on our behalf. All data collected on our website is processed on the servers of Wix. As part of the aforementioned services of Wix, data may also be transferred to Wix Inc., 500 Terry A. Francois Boulevard, San Francisco, California 94158, USA, as part of further processing on our behalf. In the event of data transfer to Wix in Israel, the appropriate level of data protection is guaranteed by an adequacy decision of the European Commission. Further information on Wix's data protection can be found on the following website: https://de.wix.com/about/privacy The scope of the processing of personal data is shown below. Further processing on servers other than the aforementioned servers of Wix only takes place within the framework communicated below.
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4) Cookies
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In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (so-called persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can find the storage duration of the respective cookie in the overview of the cookie settings of your web browser. In some cases, the cookies serve to simplify the ordering process by storing settings (e.g., remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b (DSGVO) either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a (DSGVO) in the case of granted consent, or in accordance with Art. 6 para. 1 lit. f (DSGVO) to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit. To enable you to accept or reject our cookie agreement, we use the service of the third-party provider "WIX". The privacy policy for this can be found here: https://de.wix.com/about/privacy. Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Please note that the functionality of our website may be limited if cookies are not accepted.
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5) Contacting Us
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In the context of contacting us (e.g., via contact form or e-mail), personal data will be processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f (DSGVO). If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b (DSGVO). Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
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6) Tools & Other
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6.1 For our service purposes, we use "Calendly" on our website, a scheduling and organization tool. The service provider is the American company Calendly LCC, 271 17th St NW, Ste 1000, Atlanta, Georgia, 30363, USA.
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Calendly also processes your data in the USA. We kindly point out that currently, in the opinion of the European Court of Justice, there is no adequate level of protection for data transfer to the USA. Nevertheless, this may involve various risks to the lawfulness and security of data processing. As a basis for data processing by recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e., especially in the USA) or a data transfer to them, Calendly uses standard contractual clauses approved by the EU Commission (= Art. 46 para. 2 and 3 (DSGVO)). These clauses obligate Calendly to comply with the EU data protection level when processing relevant data even outside the EU. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the clauses, among other things, here: https://germany.representation.ec.europa.eu/index_de
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You can find more about the data processed through the use of Calendly in the privacy policy of the website: https://calendly.com/de/privacy
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6.2 Facebook Pixel for Creating Custom Audiences (with Cookie Consent Tool) Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"), is used. If a user clicks on an advertisement placed by us that is displayed on Facebook, Facebook Pixel adds a supplement to the URL of our linked page. If our page allows the sharing of data with Facebook via Pixel, this URL parameter is written into the user's browser via a cookie, which our linked page itself sets. This cookie is then read out by Facebook Pixel and enables the forwarding of the data to Facebook. With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g., interests in certain topics or products that are determined based on the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. In this way, we can further evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by understanding whether users were redirected to our website after clicking on a Facebook advertisement (so-called "conversion"). The collected data is anonymous to us, so it does not provide us with any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). The data can enable Facebook and its partners to place advertisements on and outside of Facebook. The data processing associated with the use of the Facebook pixel only takes place if you have given your express consent in accordance with Art. 6 para. 1 lit. a (DSGVO). You can revoke your granted consent at any time with effect for the future. To exercise your revocation, remove the tick next to the setting for the "Facebook Pixel" in the "cookie notice banner" integrated on the website.
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7) Rights of the Data Subject
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7.1 The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right of access according to Art. 15 (DSGVO): In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about the guarantees according to Art. 46 (DSGVO) in the event of the transfer of your data to third countries;
- Right to rectification according to Art. 16 (DSGVO): You have the right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure ("right to be forgotten") according to Art. 17 (DSGVO): You have the right to demand the erasure of your personal data if the conditions of Art. 17 para. 1 (DSGVO) are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the assertion, exercise, or defense of legal claims;
- Right to restriction of processing according to Art. 18 (DSGVO): You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data contested by you is being verified, if you refuse the erasure of your data due to unlawful data processing and instead demand the restriction of the processing of your data, if you need your data for the assertion, exercise, or defense of legal claims after we no longer need this data after the purpose has been achieved, or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate grounds outweigh your grounds;
- Right to notification according to Art. 19 (DSGVO): If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability according to Art. 20 (DSGVO): You have the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request its transmission to another controller, insofar as this is technically feasible;
- Right to withdraw consent according to Art. 7 para. 3 (DSGVO): You have the right to withdraw your once granted consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal;
- Right to lodge a complaint according to Art. 77 (DSGVO): If you believe that the processing of your personal data violates the (DSGVO), you have - without prejudice to any other administrative or judicial remedy - the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work, or the place of the alleged infringement.
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7.2 RIGHT TO OBJECT If we process your personal data on the basis of our overriding legitimate interest within the scope of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation with effect for the future. If you exercise your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can prove compelling legitimate grounds for the processing that outweigh your interests, fundamental rights, and fundamental freedoms, or if the processing serves the assertion, exercise, or defense of legal claims. If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above. If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.
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8) Duration of Storage of Personal Data
The duration of the storage of personal data is based on the respective legal basis, the processing purpose, and – if applicable – additionally on the respective statutory retention period (e.g., commercial and tax law retention periods). When processing personal data based on express consent in accordance with Art. 6 para. 1 lit. a (DSGVO), this data is stored until the data subject revokes their consent. If statutory retention periods exist for data that is processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b (DSGVO), this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the fulfillment or initiation of the contract and/or there is no longer a legitimate interest on our part in further storage. When processing personal data on the basis of Art. 6 para. 1 lit. f (DSGVO), this data will be stored until the data subject exercises their right to object pursuant to Art. 21 para. 1 (DSGVO), unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights, and freedoms of the data subject, or the processing serves the assertion, exercise, or defense of legal claims. When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f (DSGVO), this data will be stored until the data subject exercises their right to object pursuant to Art. 21 para. 2 (DSGVO). Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.